Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

review

Ben

Nickname Ben
Which pass did you use? 7 day ordinary
When did you travel? October
How long did you stay in Japan? 13 days
Please rate Japan Rail Pass  
Overall ★ ★ ★ ★ ★   Excellent
Value ★ ★ ★ ★ ★   Excellent
Easy to use ★ ★ ★ ★ ★   Excellent
Please rate Japan Travel Centre  
Our service ★ ★ ★ ★ ★   Excellent
Which city/cities in Japan did you visit? Tokyo and Kyoto
Which of these did you enjoy the most? Japanese food
Your review

The Rail Pass is convenient and easy to use and the JR staff are very helpful. There is no need to queue to buy a ticket before travelling, you simply show the pass and walk through to the platform.

Would you like to visit Japan again? Yes