Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

review

Dan

Nickname Dan
Which pass did you use? 7 Day Ordinary
When did you travel? 05 May 2015
How long did you stay in Japan? 11 nights
Please rate Japan Rail Pass  
Overall ★ ★ ★ ★ ★  Excellent
Value ★ ★ ★ ★   Very Good
Easy to use ★ ★ ★ ★   Very Good
Please rate Japan Travel Centre  
Our service ★ ★ ★ ★ ★   Excellent
Which city/cities in Japan did you visit? Tokyo, Kyoto, Osaka
Which of these did you enjoy the most? Historical sites (e.g. Temples, Shrines)
Your review I spent four nights in Tokyo, utilising paid day passes for the subway to get around during that time. After that I activated my 7 day Rail Pass for the final 7 days, which I used to take the shinkansen to Kyoto, where I spent 2 nights. After that, I took the shinkansen (using the JR Pass again) to Osaka for a further 2 nights. And finally used the JR Pass to get back to Tokyo using the shinkansen when my time was up.

The whole experience was very easy and fluid. The staff at the office were extremely helpful and the activation process was very quick. I would highly recommend getting the JR Pass, if you plan to get the use out of it. Inside central Tokyo, I'd argue the subway is preferred choice of transport, many of which lines don't accept the JR Pass, so bear this in mind when ordering. If you plan to use the shinkansen at all, I would say it's definitely worth getting a JR Pass.

The only drawback, and it is a minor one, is that when using the JR Pass you have to go through the staffed ticket gates, rather than using the automated gates. In busier times these manned-gates can become a bottleneck and cause delays, so please account for this. Furthermore, some gates aren't manned physically, and you have to press a button to call a remote member of staff, who uses a webcam to verify your JR Pass. Although painless (and kind of exciting), I can see this experience being difficult for those unfamiliar with technology or uncomfortable with the language.
Would you like to visit Japan again? Yes