Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

review

Mary

Nickname Mary
Which pass did you use? Japan Rail Pass 14 Day Ordinary Pass
How long did you stay in Japan? 2 weeks
Please rate Japan Rail Pass  
Overall ★ ★ ★ ★ ★  Excellent
Value ★ ★ ★ ★  Very Good
Easy to use ★ ★ ★ ★ ★  Excellent
Please rate Japan Travel Centre  
Our service ★ ★ ★ ★  Very Good
Which city/cities in Japan did you visit? Tokyo, Kyoto, Osaka, Koya san, Kumamoto
Which of these did you enjoy the most? C. People
Your review I used to live in Japan (for four years several years ago), so I am very familiar with the culture and language but thanks to the Japan Rail Pass, I was able to travel very quickly and easily around the country. The pass was very easy to use with most rail staff familiar with it so no problems were encountered throughout my stay.
Would you like to visit Japan again? Yes