Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

review

Isa

Nickname Isa
Which pass did you use? Japan Rail Pass 7 Day Ordinary Pass
How long did you stay in Japan? 10 days
Please rate the Japan Rail Pass  
Overall ★ ★ ★ ★ ★  Excellent
Value ★ ★ ★ ★ ★  Excellent
Easy to use ★ ★ ★ ★ ★  Excellent
Our service ★ ★ ★ ★ ★  Excellent
Which city/cities in Japan did you visit? Osaka, Nara, Kyoto, Matsumoto and Tokyo
Which of these did you enjoy the most? A. Japanese food
Your review On the Japan rail pass I'd like it to be electronic so you don't have to keep showing to the personnel at the stations. Apart from that we use the pass a lot and we thought we got value for money.
Would you like to visit Japan again? Yes