review

Sonia

Nickname Sonia
Which pass did you use? Japan Rail Pass 7 day
How long did you stay in Japan? 11 days
Please rate the Japan Rail Pass  
Overall ★ ★ ★ ★ ★  Excellent
Value ★ ★ ★ ★ ★  Excellent
Easy to use ★ ★ ★ ★ ★  Excellent
Our service ★ ★ ★ ★ ★  Excellent
Which city/cities in Japan did you visit? Tokyo, Kyoto, Hiroshima, Osaka.
Which of these did you enjoy the most? A. Japanese food
Your review We really enjoyed visiting the different places and sampling the culinary specialities of each area. I think Japan is a wonderful place and recommend it to anyone.

My one complaint is that the lady that processed our JR pass exchange voucher at Tokyo station (in the rail pass office) was not very helpful. She didn't make us aware of the timetable booklets that you can find within the stations and told us that we would not be able to get many trains because it was a busy time for domestic travel. She did not bother to explain the jiyuseki (non-reserved seats) and gave us the minimal explanation.

As I have travelled to Japan before I was able to figure out the information that we needed but it would be helpful if the staff at the rail pass voucher exchange office were a bit more helpful. Everyone else was great and people were very polite. We had no problems getting trains and it was extremely easy to travel at this busy time of year.

I would like it if there were a flexible rail pass as there were days that we did not travel so we were wasting the rail pass. If there were a flexi option this would be appreciated my many travellers to Japan.
Would you like to visit Japan again? Yes