Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

travel tips

Opening Hours of Japan Rail Pass Exchange Offices

List of the Exchange Offices

tipsJapan Rail Pass Exchange offices are not open 24hours.  If your flight arrives in Japan late evening, it may no longer be possible to exchange the rail pass voucher for the actual JR Pass on that day. Please refer to JR Pass brochures for actual opening and closing times.
For example, Japan Rail Pass exchange office at Haneda Airport International Terminal is only open from 07:45 to 18:30.
Please see our List of the Exchange Offices page for more information.