Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

travel tips

How and where can I exchange my pass?

Travel Tips

tipsWhen you purchase a Japan Rail Pass with us, we send you what is called a Japan Rail Pass Exchange Order. This exchange order needs to be taken to Japan and validated at an authorised Japan Rail office where they will exchange it for a full pass. You will need to provide your passport at the time of validation so it is recommended to validate as soon as you arrive at the airport. Once you have received your JR Pass you can use it like a normal train ticket to travel around Japan.

Please see the list of Exchange Offices