Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

travel tips

Travelling in peak season?

Travelling in peak season

tipsDuring the peak season (28th Dec - 6th Jan, 27th Apr – 6th May and 11th - 20th Aug), you cannot be guaranteed a seat on specific trains. Unfortunately, you cannot reserve the seat until you validate your pass in Japan except on JR East lines (http://jreast-shinkansen-reservation.eki-net.com/pc/english/common/menu/menu.aspx). Please check their terms and conditions before you use this JR East site.

We recommend that you validate your Rail Pass as soon as you arrive in Japan and reserve your seats as soon as possible.