Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

Who is eligible for a Japn Rail Pass?

Who is eligible for a Japn Rail Pass?

In order to purchase and use a Japan Rail Pass, you must meet the following condition:

 

Condition 1: You are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of “Temporary Visitor”.

Who is eligible for a Japn Rail Pass? You are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of “Temporary Visitor”.

“Temporary Visitor” entry status, according to Japanese Immigration Law, allows a stay in Japan of 15 or 90 days with the purpose of “sight-seeing”.

If you apply for “stay for sight-seeing” when you enter, entry personnel will stamp your passport as “Temporary Visitor”. Only persons who have a passport bearing this stamp can use a Japan Rail Pass.

 

Condition 2: (Effective 1st of June 2017)
You are a Japanese national living in a foreign country who is:

You are a Japanese national living legally in a foreign country for 10 consecutive years or more. A written proof must be obtained from the Japanese embassy or legation of Japan.
The issue date of written proof must be within 6 months prior to the date of purchase JR Exchange Order and exchange to Japan Rail Pass.

Acceptable written proof must be one of the following:

1. Copy of your Overseas Residential Registration issued by the embassy or legation of Japan on the foreign country where you live (limited to Overseas Residential Registration with a date of acceptance at least 10yrs or earlier)

2. Certificate of Overseas Residence issued by the embassy or legation of Japan in the foreign country where you live (limited to a Certificate of Overseas Residence with a date at least 10yrs or earlier in which you have established your as present address, either permanent or temporary.

Important Note:
*Proof 1 or 2 must be dated no earlier than 6months prior to purchase of exchange voucher.
*Not allow to use any Regional JR Passes.