Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

hokkaido japan rail pass

Hokkaido Rail Pass

The Japan Rail Hokkaido Pass offers unlimited travel across the northerly Hokkaido Island. It is valid for all the train lines offered by Hokkaido Railway Co. and the majority of bus lines of JR Hokkaido Bus, a great solution for visiting the snow-capped peaks and beautiful views Hokkaido has to offer.

• Valid on all transport operated by JR Hokkaido on Hokkaido

• Unlimited use of all train lines and the majority of JR buses

• Valid for special Rapid Services, Rapid Services, and Local trains on Conventional lines

• 3 or 5 day varieties available

* The pass user must hold a passport issued by a country other than Japan and enter Japan under the “Temporary visitor Visa”.

JR train map

Hokkaido Rail Pass JR train map

japan rail pass exchange office

• Sapporo Station West Ticket Gate JR Information Desk 8:30 - 19:00

• New Chitose Airport Station JR Information Desk 8:30 - 19:00

• Twinkle Plaza Hakodate Branch (Hakodate Sta.) 10:00 - 18:00

• Twinkle Plaza Asahikawa Branch (Asahikawa Sta. ) 9:00 - 17:30

• Twinkle Plaza Obihiro Branch (Obihiro Sta.) 9:00 -17:00

• Twinkle Plaza Kushiro Branch (Kushiro Sta.) 10:00 - 18:00

• Abashiri Station Travel Center 9:30- 17:00 (Closed Sat., Sun., and Holiday)


Japan Rail Passes

Main Japan Rail PassKansai WIDE Area PassJR West Rail Pass (Kansai)  JR Sanyo – San’in Area Pass JR Kyushu Rail Pass
JR Sanyo - shikoku - kyushu Rail Passjapan-rail-pass/which-japan-rail-pass-shall-i-get/hokkaido-rail-pass.html Kansai-Hiroshima Area Pass Hiroshima-Yamaguchi Area Pass