Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

Travel Plan and Which Pass?

Q. Tokyo to Nagano

I will be travelling to Japan in Jan and thinking of visiting Monkey Park in Nagano. Can we use rail pass to get there from Tokyo?

faq You can only travel to JR Nagano station with Japan rail pass. From Nagano you need to take Nagaden train to Yudanaka then a bus to Kanbayashi Onsen. From Kanbayashi Onsen, 30mins walking trail leads to the Monkey Park.