FAQ japan Rail Pass General

Q. Seat reservation

Is there any way to make a seat reservation in advance?

faq You can only reserve JR-East trains online before you activate the pass in Japan.

Please note you will need to enter your credit card details and collect your Reserved Seat Limited-Express Ticket by 9:00 p.m. (21:00, Japan Standard Time) the day before you travel at any of the locations specified by East Japan Railway Company.

If you do not collect your Reserved Seat Limited-Express Ticket, a cancellation fee will be applied.

Please visit JR East site for more information.
http://jreast-shinkansen-reservation.eki-net.com./pc/english/common/menu/menu.aspx

For other JR trains all seat reservations need to be made in Japan by visiting the 'Midori no madoguchi’ at the train station after you activate the pass.