FAQ japan Rail Pass General

Q. Seat reservation

Is there any way to make a seat reservation in advance?

faq You can only reserve JR-East trains online before you activate the pass in Japan.

Please note you will need to enter your credit card details and collect your Reserved Seat Limited-Express Ticket by 9:00 p.m. (21:00, Japan Standard Time) the day before you travel at any of the locations specified by East Japan Railway Company.

If you do not collect your Reserved Seat Limited-Express Ticket, a cancellation fee will be applied.

Please visit JR East site for more information.

For other JR trains all seat reservations need to be made in Japan by visiting the 'Midori no madoguchi’ at the train station after you activate the pass.