Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

FAQ japan Rail Pass General

Q. Validity in hours or days?

We arrive at Narita Airport at 9am Fri 12th October and travel by train into Tokyo.

On Monday 15th we travel by train to Kyoto.
On Thursday 18th we travel by train from Kyoto to Kanazawa.
On Fri 19 October we travel from Kanazawa to Narita Airport by train.

If we authenticate our JR 7 day Rail Passes at Narita airport say at 10am on Fri 12th will it cover the trains on Fri 19th in the morning between Kanazawa and Narita airport on our return journey?

faq I’m afraid if you validate a 7day JR Pass on 12Oct, it will only be valid for travel until the 18th Oct. The validity measured in days not in hours. What you can do is purchase a single ticket for your travel from Narita airport to Tokyo costing about £30 and validate JR pass to start on the 13th. That way, you will be able to use it on the 19th and cover your travel from Kanazawa to Narita airport which is more expensive than Narita to Tokyo. A single ticket from Kanazawa to Narita costs approx. £185.00.