Due to some essential maintenance work being carried out, our office will be closed from 4pm on Friday 31st January until Sunday 02nd February

Friday 31st Jan: 09am – 04pm
Saturday 1st Feb: CLOSED

Sunday 2nd Feb: CLOSED

Thank you for your kind understanding and we apologize for any inconvenience caused.

FAQ japan Rail Pass General

Q. I don't land until 22:30 at Haneda airport, is JR office still open?

If not, where else I can exchange the passes?

faq Unfortunately, the ticket office at Haneda Airport is only open from 11am to 630pm. You would need to exchange the pass at the major station in Tokyo next day.

Please see complete list of exchange offices and opening times here,