Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. I am travelling to Japan tomorrow but forgot to order the rail pass!

As I am in London - is there any way I can collect it from you so I know 100% sure that I will have it when I am leaving tomorrow?

faqIf you order the exchange voucher online today by 1pm, you will be able to collect it from our London office after 2pm. We open till 6pm (Mon- Fri)

You can also purchase it at our London office but the price is £10 higher than the online price.