Bank Holiday Opening Hours & Delivery notice for May 2019:
25May(Sat): 10am – 5pm
26May(Sun) & 27May (Mon): closed
28May(Tue): 09am – 6pm

Delivery & Collection for All Japan Rail Pass Orders:
* All Japan Rail Passes orders received after 24May 1pm will be dispatched on 28May, for JRPass collection will be ready after 2pm 28May.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. which stations in Tokyo, I would be able to exchange my JR pass voucher?

Q. which stations in Tokyo, I would be able to exchange my JR pass voucher?

faq Those are the stations in Tokyo you will be able to exchange

 

Narita Airport
Terminal 1
JR EAST Travel Service Center 8:15 - 19:00
Ticket Office 6:30 - 8:15, 19:00 - 21:45
Narita Airport
Terminal 2
JR EAST Travel Service Center 9:30 - 20:00
Ticket Office 6:30 - 9:30, 20:00 - 21:45
Haneda Airport
International Terminal
JR EAST Travel Service Center
(TokyoMonorall 2F Ticket Gate / Arrival lobby)
7:45 - 18:30
Tokyo JR EAST Travel Service Center
(Marunouchi North)
7:30 - 20:30
JR CENTRAL Ticket Office
(Yaezu Central)
7:30 - 20:30
Ueno Information Center
(Central Ticket Office)
9:00 - 19:00
Shinjyuku (South Ticket Gate) 9:00 - 19:00
Information Center
(East Ticket Gate)
9:00 - 19:00
Shibuya Information Center (South) 10:00 - 18:30
Ikebukuro Information Center
(Central Passage)
9:30 - 18:00
Shinagawa Information Center
(Central Ticket Gate)
9:00 - 19:00
JR CENTRAL Ticket Office 9:00 - 19:00