Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. Can you send the rail pass exchange voucher by email?

I would like to buy a 14day pass. Can you send the rail pass exchange voucher by email?

faq The rail pass exchange voucher cannot be an e-ticket, so you must have an actual exchange voucher. You can come to our office in Holborn for collection or we can deliver to you with surcharge.