Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. How can I book the bullet train from Tokyo to Kyoto and how much does it cost?

faq Do you just need a single ticket or are you a rail pass holder?

If you only need the single ticket we can arrange it and deliver to your hotel in Tokyo. Please let us know your travel date, preferred time and number of passengers. Also your hotel detail in Tokyo.

If you are a rail pass holder, you are not able to make a seat reservation until you validate the pass in Japan. Once you validate the pass in Japan, it’s free to reserve the seats.