Due to some essential maintenance work being carried out, our office will be closed from 4pm on Friday 31st January until Sunday 02nd February

Friday 31st Jan: 09am – 04pm
Saturday 1st Feb: CLOSED

Sunday 2nd Feb: CLOSED

Thank you for your kind understanding and we apologize for any inconvenience caused.

FAQ japan Rail Pass General

Q. Exchange my pass at Kansai airport

I will be arriving to Kansai airport on 05th Feb at 9pm. Can I exchange my Japan rail pass on that day?

faq The exchange office at Kansai airport station open until 23:00, so you can validate your pass straight away