Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

FAQ japan Rail Pass General

Q. Does it cover all the major routes?

Just wondering if the rail pass covers you for all the major routes on the bullet trains, and is it reasonably obvious what trains we will be able to use?

I imagine that it would probably be worthwhile having it if we intend to visit four or five places in the two weeks we are there?

faq The JR Pass will be valid for most routes on bullet and non-bullet JR operated trains except for ‘Nozomi’ and ‘Mizuho’. In place, you can use alternative bullet trains such as Hikari, Sakura, etc. For more information on how and where to use pass, please click HERE