Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. Rail pass collection

I will be travelling to Japan in 2 months and I just ordered my 14days rail pass online today. Can you keep may pass until I come to collect from your office for about 2 months?

faq Of course, we will keep it until you come for collection, but please don’t forget to collect it before you leave UK!