Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. Can you send the voucher by fax or email?

Is there any possibility to send me the exchange voucher by fax or email?

faq It is impossible for us to send the exchange order by e-mail. It cannot be an e-ticket, you must have an actual voucher.