Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

FAQ japan Rail Pass General

Q. Can my friends exchange the pass for me?

Can my friends in Japan exchange the Japan rail pass before I arrive to Japan? then can she starts making seats reservation?

faq No, it’s not possible for your friends to exchange the pass on your behalf before you arrive. As original passport with temporary visitor stamp will need to be presented to proof you are eligible at the exchange office.