Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

FAQ japan Rail Pass General

Q. when I should place an order online?

We will arrive in Japan on Sun 11th Nov so I could order them on Sat 11th Aug?

faq If you can validate the pass on 11Nov12 in Japan, then yes the earliest date you can purchase is 11Aug12. Maybe you can leave it a couple of weeks to be on the safe side.

But please note the price is subject to exchange rate, so it may change at the time of your order.