Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

FAQ japan Rail Pass General

Q. Delivery option to Manchester

I would like to ask for information about the Japan Rail Pass. I am going to Japan next week and I would like to obtain it. How long does it take to arrive to my house???? I am currently living in Manchester, UK. Could I buy it online? Could I buy it for another person as well?

faq Yes, you may obtain JR Pass from us. As you will be travelling soon, it will be best to make an immediate purchase online to allow time for delivery.

For special delivery option with Royal Mail;
If you order online before 13:00pm (Mon- Fri) we will post you the same day using Royal mail special delivery.

As long as the conditions and eligibility requirements for the purchase/use of JR Pass are met. You may also buy it for another person.