Bank Holiday Opening Hours & Delivery notice for May 2019:
25May(Sat): 10am – 5pm
26May(Sun) & 27May (Mon): closed
28May(Tue): 09am – 6pm

Delivery & Collection for All Japan Rail Pass Orders:
* All Japan Rail Passes orders received after 24May 1pm will be dispatched on 28May, for JRPass collection will be ready after 2pm 28May.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

faq japan

Q. Meals and drinks on board?

Can I buy meals/drinks on Shinkansen?

faq At-seat catering service of snacks, Bento box and hot and cold drinks are available on most of Shinkansen and limited express. At the major station you can also find the shop for Ekiben (bento box). Hope you can enjoy some local foods on board!