Bank Holiday Opening Hours & Delivery notice for May 2019:
25May(Sat): 10am – 5pm
26May(Sun) & 27May (Mon): closed
28May(Tue): 09am – 6pm

Delivery & Collection for All Japan Rail Pass Orders:
* All Japan Rail Passes orders received after 24May 1pm will be dispatched on 28May, for JRPass collection will be ready after 2pm 28May.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

faq japan

Q. How can I check the train time schedule?

faq There is a very useful online resource called Hyperdia that allows you to check various details of train travel in Japan. You simply enter in your travel destinations and it will provide you with train times, journey times, journey routing and also the cost. This means that you can check all the journey times for your trip which is a very useful way to help plan your itinerary.

It can be much faster that checking a manual timetable and gets updated as soon as there are any changes to a planned schedule.

http://www.hyperdia.com/en/
or
http://www.jorudan.co.jp/english/norikae/