Our opening hours during Bank Holiday:
24 AUG(Sat): 10am – 5pm
25 AUG(Sun) & 26AUG (Mon): closed
27 AUG(Tue): 09am – 6pm

* All Japan Rail Passes orders received after 23AUG 1pm will be dispatched on 27AUG, for JRPass collection will be ready after 2pm 27AUG.
* We will accommodate urgent orders during opening hours, for an extra fee.
Please come and order from our Holborn office.

faq japan

Q. Storing luggage

Is there any space for storing luggage on the shinkansen train?

faq There is no proper luggage space on the Shinkansen, so in case you can’t place your luggage on the overhead rack you will need to store them in the space behind the last row of seats at the end of the carriage. But the space is very small and limited.