Office closure for remote working
Dear Customers,
We would like to announce that our London office is temporarily closing. We will communicate with our customers only via Emails effective as of Saturday 21st March until further notice.

Monday to Friday: 9am to 3pm
Saturdays, Sundays and Bank Holidays: Closed
*Please rest assured, for any Email enquiries received Monday to Friday by 3pm, we will continue to reply the same day as usual.

Basing our response on FCO advice, we will contact all our Japan Package Holiday customers due to travel imminently to advise on your options prior to your departure date.
While we work through this unprecedented situation, we thank you for your continued patience at this difficult time. Please kindly bear with us.
Please stay safe and take care of one another.

With best wishes,
Japan Travel Centre Team

▶︎ JR Pass Cancellation Policy

faq japan

Q. Can I buy a single ticket from you?

Is it possible to plan a day return to Kyoto from Tokyo with rail pass? How far?

I wondered if you are able to help with a train booking from

Tokyo to Osaka 29/10/12
Flight lands in Tokyo at 09:15

Osaka to Tokyo 02/11
Return flight leaves at 11:20

Is this something we could book through yourselves and if yes, do you have times and prices?


  1st class 2nd class
Tokyo - Shin Osaka JPY 20,560 JPY15,460 Nozomi (2.5hrs)
Shin Osaka –Tokyo JPY 20,560 JPY 15,460

Handling Fee: GBP30.00
Postage to UK: GBP50.00 (approx.)

I assume that you wanted to travel immediately upon arrival hence, the need to deliver the ticket in the UK. Another option is to be met by a representative at the airport to hand in the train ticket. Cost for meet and assist service is JPY10,000. It will be converted to GBP (GBP1=JPY115).