Our office will be closed from 20th December 2025 to 4th January 2026.
Orders placed during this period will be processed and despatched in sequence from 5th January 2026.
Please note that the earliest collection time will be after 2pm on 5th January 2026, provided the transaction has gone through without any issues.
If you are a Japanese national, please email your proof of overseas residence to: [email protected]
Our office is open on Mondays, Wednesdays, Thursdays, and Fridays (10am-5pm).
(Closed on Tuesdays, weekends, and bank holidays)
Please note that JR Pass orders placed after 3pm on Mondays will be dispatched, or made available for collection, on Wednesday.
Our London office is for JR Pass collection only, which must be booked by appointment. Walk-ins for on-the-spot purchases cannot be accommodated.
Order your JR Pass online and collect at our London office or choose a delivery option.
Receive your JR Pass Exchange Voucher.
Exchange your voucher at any major JR stations or airports in Japan for the actual JR pass.
Enjoy your unlimited and convenient rail travel across Japan!
